Embedded Files
This is a case study for a teacher credentialing agency with an established course catalog for CEUs towards early childhood education (ECE) certification.
Tools: Word, Lectora
Business Need
The agency needs to remain the preferred vendor of early childhood learning centers for professional development.
Context
The LMS administrator received an influx of requests to retake entire courses. A student also reached out on social media requesting the answer keys.
Challenge
A trend of multiple quiz attempts suggests learners are guessing on quizzes. Multiple quiz attempts correlate with failing the summative assessment for certification.
Training Solution
Redesign review slides to prompt learners to self-assess their knowledge and review core topics, and indicate that the quiz will begin on the next slide.
The slide redesign led to fewer quiz retakes and higher course pass rates.
Google Sites
Report abuse